Q: How can I place a custom order?

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A: To place a custom order, simply click on the "Customize Your Order" button or link on our website, and you'll be guided through the process of selecting your desired fabric, size, and finish options.

Q: Can I request a specific customization not listed on your website?

A: Absolutely! We welcome any unique ideas or customization requests. Please reach out to our customer service team, and we'll be delighted to work with you to bring your vision to life.

Q: What are the shipping options available?

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A: We offer both domestic and international shipping options. For orders within Israel, the estimated delivery time is 2 weeks, while international orders may take approximately 3-4 weeks, depending on the destination and customs processing. For more information head over to the store's policies page.

Q: How do I measure my table correctly?
 

A: To measure your table correctly, follow these simple steps:

1. Measure the Length: Start at one end of the table and measure to the opposite end. Ensure you measure from the outermost edges, including any table extensions if applicable.

2. Measure the Width: Repeat the process by measuring from one side of the table to the other. Include any extensions or leaves in your measurement.

3. Account for Overhang: If you prefer the tablecloth to hang over the edges, add the desired overhang measurement to both the length and width measurements. We recommend an overhang of between 25-30 cm on each side of the tablecloth. 

4. Take Note of Shape: If your table has an irregular shape, such as an oval or round table, measure the longest diameter or widest points respectively.

By following these steps, you'll have accurate measurements to ensure a perfect fit for your custom-made tablecloth from Goza Designs. If you have any questions or need assistance, don't hesitate to contact our customer service team. We're here to help you create a stunning and perfectly fitting tablecloth for your table.

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Q: Are your tablecloths machine washable?

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A: Yes, our tablecloths are washable. We take great care in using high-quality materials and craftsmanship to ensure that our tablecloths maintain their beauty and durability even after washing. To best care for your tablecloth, we recommend machine washing it on a gentle cycle with a maximum temperature of 40 degrees Celsius and a gentle spin setting. It's essential to avoid using bleach or harsh chemicals during the washing process. For drying, we highly recommend air drying the tablecloth to preserve its quality and colours. By following these care instructions, you can enjoy your beautiful tablecloth for many years to come.

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Q: What is your return policy?

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A: We want you to be completely satisfied with your purchase. For orders within Israel, you may return the item within 2 weeks of receiving it for a full refund, excluding shipping costs. For orders outside of Israel, you have 30 days to initiate a return for a full refund, excluding shipping costs. For more information head over to our store's policies page.

For any further questions you may have please do not hesitate to contact us. We will be happy to help you.